Privacy Policy

Last updated: 09/28/2025

Oak Motors (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website https://regalcars.com/, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Who We Are

Oak Motors is a car dealership located in Indianapolis You can reach us at (800)734-2548.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

Personally Identifiable Information (PII):

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Driver’s license number
  • Employment and income information
  • Social Security Number
  • Financial information (e.g., income, bank details)

Non-Personal Information:

  • IP address
  • Browser type and version
  • Device identifiers
  • Referring/exit pages
  • Date/time stamp
  • Clickstream data
  • Cookies and similar tracking technologies

3. How We Collect Information

We collect information:

  • Directly from you when you fill out forms on our site
  • Automatically through cookies, pixels, and tracking technologies
  • Through third-party tools and embedded applications
  • From third-party platforms if you access our site via social media or external referrals

4. Use of Your Information

We use the information we collect from you to:

  • Contact you regarding vehicle inquiries or service requests
  • Pre-qualify you for vehicle financing
  • Complete financing applications
  • Deliver targeted marketing and retargeting ads
  • Analyze and improve website performance
  • Detect and prevent fraud
  • Comply with legal and regulatory requirements

5. Disclosure of Your Information

We may share your personal information with:

  • CRM and inventory management systems
  • Credit bureaus or financing partners (when you apply)
  • Analytics providers such as Google Analytics and Meta
  • Finance application platforms
  • Service providers who help us operate the website

We do not sell your personal information. We may disclose your information to comply with legal obligations, to enforce our policies, or to protect our rights.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

  • Track user behavior on our website
  • Enable website functionality
  • Improve performance
  • Personalize user experiences

We use tools such as Google Analytics, Meta Pixel, and chat tools which may collect usage data and technical identifiers. Our cookie banner allows you to accept or manage your preferences.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes we collected it for, including for legal, regulatory, tax, or reporting requirements. In general, we retain lead data for 3–7 years unless otherwise requested by the user.

8. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict or object to certain data uses
  • Receive a copy of your data in a portable format

To exercise these rights, contact us at (800)734-2548.

 

California Residents (CCPA/CPRA):

You have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information is collected
  • The right to request deletion of your personal data
  • The right to opt-out of data “sale” or “sharing” (we do not sell your data)
  • The right to correct inaccurate data

We will not discriminate against you for exercising your privacy rights.

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict or object to certain data uses
  • Receive a copy of your data in a portable format

To exercise these rights, contact us at (800)734-2548 .

 

California Residents (CCPA/CPRA):

You have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information is collected
  • The right to request deletion of your personal data
  • The right to opt-out of data “sale” or “sharing” (we do not sell your data)
  • The right to correct inaccurate data

We will not discriminate against you for exercising your privacy rights.

9. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These include:

  • HTTPS encryption
  • Secure data storage systems
  • Access control and staff training

While we strive to protect your data, no method of transmission or storage is 100% secure.

10. Children’s Privacy

Our website is not directed to or intended for children under 13. We do not knowingly collect information from children under 13. If we learn that we have collected such data, we will promptly delete it.

11. Third-Party Links and Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those websites or services. This includes embedded forms or tools such as online finance applications or external chat services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the site after the changes constitutes acceptance.

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